12 Wilkinson Business Park,
Clywedog Road South,
Dee Valley Water Plc
A Fresh Approach.
They also needed a state-of-the-art website which would keep their 250,000 customers up-to-date and allow them to login to their own account.
After creating multiple concepts, we held workshops with over 100 people, some employees, some customers and some long standing residents of the Dee Valley region. We found this hugely positive, as we gained feedback from the people that will be using and seeing the brand every day. Their decision was unanimous with more than 90% opting for final choice.
Water Wide Web
We created custom functionality, including an interactive events map, submitting meter readings or checking water quality in your area to name but a few. The main aim of the site was to develop a login area, where customers could create an online account. In their online account, customers can set up Direct Debits, submit meter readings as well as viewing and making payments.