UX Research & Analysis
We create effective, engaging user experiences for every customer touchpoint.
User experience (UX) covers all touch points and interactions someone has with your company or organisation. These include interactions with your website, your products, your advertisements, your social channels as well as with you personally over the phone or face-to-face. The sum total of all these interactions over time is their user experience.
“Fotofire’s service is professional at all times and the responses are super quick! Fotofire helped us in every way, developing a professional and beautiful website which showcases our club brilliantly!”
Media Manager – Northwales Crusaders
No matter what challenges you and your business face with your customers, our strategists, designers and technologists help deliver business results through designing better, improved experiences for your customers. This is accomplished through our unique experience thinking approach and focused efforts in research, strategy and design.
The research phase of the UX process is about fully understanding your business, your market, your customers and the overall goals and expectations of the project. We’ll champion the needs of your customers at every step, so that your business objectives are met in turn.
What we do
We work with you, like an extension of your own team. Blending strategy, creativity and technology, we can deliver first-class solutions.
- Stakeholder workshops
- Sitemaps & wireframes
- Persona development
- Card sorting
- Competitor benchmarking
- User journeys & task flows
- Interaction design
- Remote user testing